SBI Recruitment 2022 Out – Apply Online For 32 Specialist Cadre Officer Vacancy

SBI Recruitment 2022 – State Bank of India (SBI ) has released the official notification for 32 AGM (IT- Tech Operations), AGM (IT-Inbound Engineer), AGM (IT-Outbound Engineer), AGM (IT Security Expert), Manager (IT Security Expert), Deputy Manager (Network Engineer), Deputy Manager (Site Engineer Command Centre), Deputy Manager (Statistician) job vacancies in Navi Mumbai/ Bengaluru/ Vadodara. Now, SBI collecting the application forms from BE/ BTech, candidates to fill their current job vacancies. Interested and Eligible candidates can apply online for the job vacancy from 21.05.2022 to 12.06.2022. For that, the Candidates need to fill the SBI online application form 2022. In this article, we will cover full details on the latest SBI Recruitment 2022 vacancy details, age limit, salary, online application form, a direct link to apply. Aspirants are requested to go through the latest SBI job notification 2022 fully, Before applying to this job.

SBI Recruitment 2022

SBI Recruitment Vacancy 2022

Currently, State Bank of India (SBI ) recruits 32 candidates to fill the following jobs. So the candidates are requested to check the SBI current job openings before applying to this recruitment. Here below we have listed the latest job openings in State Bank of India.

SBI Invites Applications for the Following Posts

SBI Recruitment Eligibility Criteria 2022

To apply for SBI Recruitment vacancy, the candidates should have some required qualifications and age limits. Actually, SBI used to recruit young candidates for initial level operations. Let’s discuss the further details below.

Educational Qualification

SBI requires BE/ BTech candidates to apply for their AGM (IT- Tech Operations), AGM (IT-Inbound Engineer), AGM (IT-Outbound Engineer), AGM (IT Security Expert), Manager (IT Security Expert), Deputy Manager (Network Engineer), Deputy Manager (Site Engineer Command Centre), Deputy Manager (Statistician) notification 2022. The detailed information has been given below or you can verify it on the official notification itself.

1. AGM (IT- Tech Operations) – BE/ BTech in (Computer Science/ Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics & Communications Engineering) or equivalent degree in relevant discipline from recognized University/Institute with 60% marks (equivalent CGPA Score

Preferred Certifications as on 01.04.2022:

• ITIL / IT Operations Certifications/ITSM Certifications

• CCMP/ Change Management Certifications

• BCP/ BCM Certifications

• Contact Centre Platform OEM Certifications, CRM Platform Certifications

• IT Infra / Networking Certifications.

Essential Experience: Minimum 14 years of post-basic qualification experience in IT industry/ business, out of which at least recent 5 years’ experience in a Contact Centre or a complex multi-site 24X7 IT environment in handling a mix of internal/ vendor/ OEM and partner resources, building and leading high-performing agile teams, focusing on planning, development strategies /initiatives. (Training & Teaching experience will not be counted for the eligibility).

Preferred Experience: Experience in working & managing:

• Inbound /Outbound/ Omnichannel Contact Centre environments.

•Platforms like Avaya /Cisco / Genesys/ CRM / Collections/ Sales

• IT operational support, industry-grade ITSM tools or MACD

• Change Management in multi-instance environments like Production, Development and UAT

• Command Centre and Business Continuity Management for multi-site large-scale real-time operations.

• Managing complex IT Systems integrated environments using real time API/Other connectivity methodologies.

2. AGM (IT-Inbound Engineer) – BE/ BTech in (Computer Science/ Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics & Communications Engineering) or equivalent degree in relevant discipline from recognized University/Institute with 60% marks (equivalent CGPA Score)

Preferred Certifications as on 01.04.2022:

• PMP / Other Similar Project Management

• Contact Centre Platform OEM Certifications, CRM Platform Certifications

• Adjunct Entities Certifications e.g. For IVRs, WFMs, Call Recording, Speech Analytics Systems

• IT Infra/Networking Certifications

• Quality Certifications (Six Sigma, etc.)

Essential Experience: Minimum 14 years of post-basic qualification experience in IT industry/ business, out of which at least recent 5 years in a Contact Centre or a complex multi-site 24X7 IT environment handling a mix of inbound CC Tech related internal/ vendor/ OEM and partner resources, building and leading high performing agile teams, focussing on planning, development strategies /initiatives. (Training & Teaching experience will not be counted for the eligibility).

Preferred Experience: Experience in working & Knowledge of:

• CC Telephony and related communications technologies for Omni Channel Contact Centre Technologies like IVRs, ACDs, Chat/Messaging Platforms, Video, Email, Call/Channel Blending, WFM tools, etc.

• Call and Screen Recording Solutions provided by OEMs like Avaya /Cisco / Genesys / Nice / Verint etc.

• Service Provider Telephony Integrations and connectivity using PSTN / VoIP / SIP / PRI /TDM based protocols.

• Contact Centre Reporting and Analytics tools including WFM Platforms.

• Management and execution of IVR based Customer Journey optimizations along with OEM/Partner resources, based on Dynamic Business requirements.

• Inbound CC Tech New Age Technologies e.g. – Speech Analytics (Real Time/Offline), Virtual Agents, Chat Bots in Indian Languages

• Managing complex IT Systems integrated environments using real time API/Other connectivity methodologies for CC Tech Platforms integrations with Bank Host/Other Backend System Integrations.

• WAN/LAN and other IT Infra related environments

3. AGM (IT-Outbound Engineer) – BE/ BTech in (Computer Science/ Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics & Communications Engineering) or equivalent degree in relevant discipline from recognized University/Institute with 60% marks (equivalent CGPA Score)

Preferred Certifications as on 01.04.2022:

•PMP / Other Similar Project Management

• Contact Centre Platform OEM Certifications, CRM Platform Certifications •Adjunct Entities Certifications e.g. For IVRs, WFMs, Call Recording, Speech Analytics Systems

• IT Infra/Networking Certifications

•Quality Certifications (Six Sigma, etc.)

Essential Experience: Minimum 14 years of post-basic qualification experience in IT industry/ business, out of which at least recent 5 years in a Contact Centre or a complex multi-site 24X7 IT environment handling a mix of outbound CC Tech related internal/ vendor/ OEM and partner resources, building and leading high performing agile teams, focussing on planning, development strategies /initiatives. (Training & Teaching experience will not be counted for the eligibility).

Preferred Experience: Experience in working & Knowledge of:

• CC Telephony and related communications technologies for Outbound Omni Channel Contact Centre Technologies like Auto Dialers with multiple modes (Predictive/ Progressive/ Preview/ Manual), OVRs, SMS, Chat/ Instant Messaging Platforms, Video, Call/ Channel Blending, WFM tools.

• Call and Screen Recording Solutions provided by OEMs like Avaya, Genesys, Cisco, Nice, Verint, etc. and Mid-Tier Hosted Platform providers like Ameyo, CZentrix, Exotel, etc.

• TRAI/ DOT regulation guidelines.

• Service Provider Telephony Integrations and connectivity using PSTN / VoIP / SIP / PRI /TDM-based protocols and Outbound CLI rotation methodologies.

• Outbound Contact Centre Download/Upload processing, Call/Agent/Campaign Reporting, and Analytics tools including List Management Tools, Pre-processing Strategy Tools, and WFM Platforms for Lage Outbound Contact Centers.

• Interaction/exposure with Dialer Ops Mgmt. Teams, Dialer Analysts, and Outbound Business Strategy Teams.

• Outbound CC Tech New Age Technologies e.g. – Speech Analytics (Real Time/ Offline), Virtual Agents, Chat Bots in Indian Languages.

• Information Security and related implications and requirements for Outbound Contact Centre Technology Setup.

• Managing complex IT Systems integrated environments using real-time API/ Other connectivity methodologies for Outbound CC Tech Platforms integrations with Bank Host/ Other Backend System Integrations.

• WAN/LAN and other IT Infra related environments

4. AGM (IT Security Expert) – BE/ BTech in (Computer Science/ Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics & Communications Engineering) or equivalent degree in relevant discipline from recognized University/Institute with 60% marks (equivalent CGPA Score) Any one of the certifications mentioned below is compulsory (as on 01.04.2022):

•Cisco CCNA Security

•JNCIA-SEC

•JNCIS-SEC

•Check Point Certified Security Administrator (CCSA) R80.x

•Palo Alto Networks Certified Cybersecurity Associate (PCCSA)

 •Certified McAfee Security Specialist

•Fortinet NSE 1

•Fortinet NSE 2

•Fortinet NSE 3

Preferred Certifications as on 01.04.2022: CISA, CISSP, CISM, CEH, CHFI, CSX

Essential Experience: Minimum 14 years of post-basic qualification experience in IT industry/ business, out of which at least recent 5 years in any one of the following:

a) Level-3 resource in an organization in the business of providing Network Services OR

b) As TAC resource of an OEM (in the field of network security devices such as firewall, IPS, etc.) OR

c) Experience in managing network security for any organization in BFSI sector (Training & Teaching experience will not be counted for the eligibility).

5. Manager (IT Security Expert) – BE/ BTech in (Computer Science/ Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics & Communications Engineering) or equivalent degree in relevant discipline from recognized University/Institute with 60% marks (equivalent CGPA Score) Any one of the certifications mentioned below is compulsory (as on 01.04.2022):

• Cisco CCNA Security

• JNCIA-SEC

• JNCIS-SEC

• Check Point Certified Security Administrator (CCSA) R80.x

• Palo Alto Networks Certified Cybersecurity Associate (PCCSA)

• Certified McAfee Security Specialist

• Fortinet NSE 1

• Fortinet NSE 2

• Fortinet NSE 3

Preferred Certifications as on 01.04.2022: CISA, CISSP, CISM, CEH, CHFI, CSX

Essential Experience: Minimum 8 years of post-basic qualification experience in IT industry/ business, out of which at least recent 5 years in any one of the following: a) Level-3 resource in an organization in the business of providing Network Services OR b) As TAC resource of an OEM (in the field of network security devices such as firewall, IPS, etc.) OR c) Experience in managing network security for any organization in the BFSI sector (Training & Teaching experience will not be counted for the eligibility).

6. Deputy Manager (Network Engineer) – BE/ BTech in (Computer Science/ Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics & Communications Engineering) or equivalent degree in relevant discipline from a recognized University/Institute with 60% marks (equivalent CGPA Score) Any one of the certifications mentioned below is compulsory (as on 01.04.2022):

• Cisco CCNA Security

• JNCIA-SEC

• JNCIS-SEC

• Check Point Certified Security Administrator (CCSA) R80.x

• Palo Alto Networks Certified Cybersecurity Associate (PSA)

• Certified McAfee Security Specialist

• Fortinet NSE 1

• Fortinet NSE 2

• Fortinet NSE 3

Preferred Certifications as on 01.04.2022: CISA, CISSP, CISM, CEH, CHFI, CSX

Essential Experience: Minimum 5 years in any one of the following: a) Level-2 resource in an organization in the business of providing Network Services. OR b) As TAC resource of an OEM (in the field of network security devices such as firewall, IPS etc.) OR c) Experience in managing network security for any organization in BFSI sector (Training & Teaching experience will not be counted for the eligibility).

7. Deputy Manager (Site Engineer Command Centre) – BE/ BTech in (Computer Science/ Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics & Communications Engineering) or equivalent degree in relevant discipline from recognized University/Institute with 60% marks (equivalent CGPA Score)

Preferred Certifications as on 01.04.2022: Preferred Certification:

• Tech Stack Monitoring Tools Certifications and BCP/BCM Certifications.

• Contact Centre Platform OEM Certifications, CRM Platform Certifications.

• IT Infra/Networking Certifications

Essential Experience: Minimum 5 years of post-basic qualification experience in IT industry/ business, out of which at least recent 3 years in a Contact Centre or a complex multi-site 24X7 IT environment for IT Operations Management providing ongoing support, issue resolution & downtime management. (Training & Teaching experience will not be counted for the eligibility).

Preferred Experience: WAN/LAN and other IT Infra related environments

• Managing complex IT Systems integrated environments using real time API/Other connectivity methodologies.

• Managing IT operational support for complex multi-site 24X7 IT environments using a mix of internal/vendor/OEM and partner resources.

• Industry grade ITSM and Tech Stack Monitoring tools in a large IT Operations environment.

• Managing real time multi-issue calls for resolution

• Working with multiple resolution groups onsite and remotely. Relevant experience on the usage of Real-Time Collaboration tools for issue resolution

8. Deputy Manager (Statistician) – Full time Degree in Statistics / Applied Statistics/ Econometrics from a recognized university/ Institute with minimum 60% marks in aggregate (equivalent CGPA Score). The Institute should be recognized/ approved by Govt., Govt. Bodies/AICTE) Courses completed through correspondence/ part-time are not eligible.

Preferred Certifications as on 01.04.2022: Candidates having Post Graduate Degree in the same field (Statistics) will be preferred

Essential Experience: Minimum 5 years post qualification experience as a Statistician/ Executive in Supervisory/ Management Role in i. Scheduled Commercial Bank/ Associate or subsidiaries of a Scheduled Commercial Bank or Major Private Sector Bank OR ii. In a Public Sector or listed Financial Institution/ Company (Training & Teaching experience will not be counted for eligibility).

Preferred Experience: Candidates having experience in data validation, analysis and reporting to Top Management will be preferred.

Age Limit

SBI Job Application Fees 2022

SBI required application fee for their recent job notification. The SBI application fees will be collected by online mode only. For that, the candidates need to pay the SBI exam fee through Internet Banking or Bharath UPI mode.

SBI Job Salary Details 2022

SBI has announced the pay scale for the recent recruitment alert, which is given below.

SBI Recruitment Process 2022

SBI used to follow the following selection process to recruit a candidate to their company. Candidates are requested to adhere to the same detail given below.

• Short Listing
• Interview

Steps to apply for SBI Recruitment 2022

To apply for a SBI recruitment 2022, the candidates need to follow the below steps.

1. Visit SBI official website – Click here
2. Go to SBI careers or Latest News page.
3. Check for the AGM (IT- Tech Operations), AGM (IT-Inbound Engineer), AGM (IT-Outbound Engineer), AGM (IT Security Expert), Manager (IT Security Expert), Deputy Manager (Network Engineer), Deputy Manager (Site Engineer Command Centre), Deputy Manager (Statistician) job advertisement and Download it.
4. Check and verify your eligibility to apply for AGM (IT- Tech Operations), AGM (IT-Inbound Engineer), AGM (IT-Outbound Engineer), AGM (IT Security Expert), Manager (IT Security Expert), Deputy Manager (Network Engineer), Deputy Manager (Site Engineer Command Centre), Deputy Manager (Statistician) job.
5. Find SBI online application form link
6. Create an account with your details and fill the application.
7. Make Payment (if required), Submit the application
8. Take print your application form for future use.

SBI Important Dates

SBI Online Application Form Link, Notification PDF 2022